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CRM Evaluation Center
Nov 26, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends ( Pages)
by P.J. Jakovljevic
Jul 27, 2006
Abstract : Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several best-of-breed specialists.
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J.D. Edwards Chooses Freedom to Choose EAI ( Pages)
by P.J. Jakovljevic
Jul 27, 2000
Abstract : J.D. Edwards announced a new corporate vision that extends its ‘idea-to-action’ to inter-enterprise collaboration expressed in the phrase ‘freedom to choose’. In other words, take the best of ERP, CRM, eBusiness, and business intelligence components, plumb it with possibly the best of EAI and the workflow integration components and create something called collaborative commerce ‘best-of-breed’ mishmash.
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Exact Software--Working Diligently Towards the "One Exact" Synergy Part Five: Market Impact (Continued) ( Pages)
by P.J. Jakovljevic
Mar 2, 2004
Abstract : While most traditional enterprise resource planning (ERP) solutions are task-driven, by adding structure to processes that are typically handled inconsistently or manually, Macola ES is process-driven. A truly integrated workflow and business process management (BPM) tool allows users to achieve long coveted IT objectives--the paperless office, management by exception, and workflow as electronic framework to guide employees.
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Business Engine: Driving Project Portfolio Management for IT Departments in the Enterprise Market ( Pages)
by Neil Stolovitsky
Mar 24, 2006
Abstract : Business Engine provides best-of-breed PPM functionality for internal IT departments, focusing on financial governance. For organizations seeking flexible workflow and IT governance capabilities, BEN delivers functionality in the financial services, health care, government, manufacturing, telecommunications, pharmaceuticals and retail vertical markets.
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Oracle Further Orchestrates Its SOA Forays Part Five: Collaxa Acquisition ( Pages)
by P.J. Jakovljevic
Mar 18, 2005
Abstract : With the acquisition of Collaxa, Oracle has quickly plugged a hole in its SOA/BPM message by providing new workflow capabilities and monitoring tools to report on the progress of business processes, and by providing runtime support for BPEL.
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Exact Software--Working Diligently Towards the "One Exact" Synergy Part Two: Macola, the ERP and BAM Solutions ( Pages)
by P.J. Jakovljevic
Feb 27, 2004
Abstract : In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow, and exception alerts and events. Also, Exact Event Manager addresses the challenge of not knowing about existing and potential business problems or of learning of them too late by providing a way for organizations to define and respond to critical, time-sensitive data across the entire enterprise.
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Oracle Renders Its PLM Outline Part Two: Challenges and User Recommendations ( Pages)
by P.J. Jakovljevic & Jim Brown
Jan 6, 2004
Abstract : Key concerns for PLM prospects will be domain knowledge in design and engineering-specific functions and integration, including currently poor connections from Oracle workflow to third-party business applications and CAD/PLM interfaces.
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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born ( Pages)
by Randy Garland
Aug 27, 2001
Abstract : Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.
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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ (0 Pages)
by Larry Blitz
May 15, 2009
Abstract : I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.
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